Privacy Policy
Updated: 2023-09-01

This Privacy Policy applies to Your use of the Tatari Puhastus Website (tatari.fi), and any other online and mobile websites, blogs, and mobile applications operated by CarpetPro OÜ and its affiliates (collectively, for the purposes of this Privacy Policy and the Terms of Service, “Tatari Puhastus”) that are related to tatari.fi (collectively, the “Website”).

1 Introduction
This information is used to improve Your interaction experience and to communicate with You about Our products, services, and promotions. Neither Your name nor anything about You is sold to any other non-affiliated company or agency. However, as described in greater detail below, We may share Your information under certain circumstances with business partners that help this Website function or assist Us in fulfilling Your order.

This Privacy Policy only covers information collected on the Website and does not cover any information collected offline by representatives of Tatari Puhastus, including information collected at offices.

This Privacy Policy describes the personal information We collect about You, why We collect it, how We use it, and when We share it with third parties. Our Privacy Policy also describes the choices You can make about how We collect and use certain pieces of that information. The notice also describes the measures We take to protect the security of personal information. We also tell You how You can reach Us to:

Access, change, or not use the personal information You have provided to Us,
Withdraw any consent You previously provided to Us,
Tell Us to refrain from communicating with You about Our products or services, and
Answer any questions You may have about Our privacy practices.
If Our information practices change, We will post an updated Privacy Policy on Our Website. You can tell if the Privacy Policy has changed by checking the revision date that appears on this Privacy Policy.

2 Information We Collect and How We Use It
We sometimes ask You for certain kinds of personal information to provide the services You request. This information includes:

Ordering – Through this Website, you can order Our services. We ask for your name, address, telephone number, e-mail address, and payment card information to confirm and process Your order. If You choose to be added to the Tatari Puhastus subscription list, We may use Your contact information to communicate with You about our products, services, and promotions.

Account – You have the opportunity to create an account with Tatari Puhastus, which allows You to get paid services from our Website. Using an e-mail address and a password of Your choice, You may access Your account online at any time to add, delete, or change information. In creating this account, You authorize Tatari Puhastus to store Your name and e-mail address. Should You decide to do so, You may also include in Your “Account” Your telephone number, shipping, and billing addresses. If You choose to include such additional information then You are also authorizing Tatari Puhastus to store such information until such time You decide to change or remove it. Each of these options is for Your convenience only. If You ever use a public computer to visit the “Account” section of the Website, We strongly encourage You to log out at the conclusion of Your session.

3 Surveys and Promotions
On this Website, You may be able to participate in surveys and promotions. If You choose to participate in these promotions, We may request information such as Your name, age, email address, mailing address, telephone number, and interests or product preferences. This information is used to enter You into Our contests and other promotions. By participating in Our surveys and promotions You give Us consent to use this information to communicate with You about Our products, services, and promotions.

4 Other Site Features
We offer visitors to this Website various features for their information and enjoyment, which We may change from time to time. We may ask You to submit certain personal information so We can provide You with these features and send You communications about Our products, services, and promotions.

5 Purchases
When You place an order, You will be asked to provide Your banking card information and billing address to payment providers. Tatari Puhastus does not store your banking card information!

6 Customer Service
If You contact Our customer service, We may ask for information such as Your name, e-mail address, mailing address, telephone number, and if You choose to make a purchase, your banking card information. We use this information to assist You and process Your transaction.

7 Information We Collect By Automated Means
7.1 Visitors of https://tatari.fi
Currently, we do not use cookies and we do not collect any personal data on our main website https://tatari.fi. Information about cookies collected on our other websites is provided below.

No personal information is collected.
No information is stored in the browser.
No information is shared with, sent to, or sold to third parties.
No information is shared with advertising companies.
No information is mined and harvested for personal and behavioral trends.
No information is monetized.
7.1.1 Information we collect at https://tatari.fi and what we use it for
We run analytics on https://tatari.fi. The following information is collected:

Page URL: We track the page URL of each page view on this website. We use this to understand which pages have been viewed and how many times a particular page has been viewed. For example: https://tatari.fi.
HTTP Referrer: We use the referrer string to understand the number of visitors referred to this website from links on other sites. For example: https://github.com/.
Browser: We use this to understand what browsers people use when visiting this website. This is derived from the User-Agent HTTP header. The full User-Agent is discarded. For example: Chrome.
Operating system: We use this to understand what operating systems people use when visiting this website. We only use the brand of the operating system and don’t include the version number or any other details. This is derived from the User-Agent HTTP header. The full User-Agent is discarded. For example: GNU/Linux.
Device type: We use this to understand what devices people use when visiting this website. This is derived from window.innerWidth. The actual width of the browser in pixels is discarded. For example: Desktop.
Visitor Country: We determine the visitor’s country using the IP address. We do not track any more granular data than the country of origin and the IP address of the visitor is discarded. We never store IP addresses in our database or logs. For example: Finland.
7.1.2 Cookies
We work only with well-known and approved service providers that use cookies to collect information about your visits to our websites. This information, which is anonymous and does not personally identify you, is used to deliver targeted advertisements as you use the Internet.

We may gather information about your computer including (where available) your IP address, operating system, and browser type, for system administration purposes. This is statistical data about how you browse our website.

We may also acquire information about your general Internet usage by using a cookie file stored on your computer’s hard drive. Cookies contain data that is transferred to your computer's hard drive. These cookies help us to enhance our Tatari Puhastus website and deliver a better and more personalized service by enabling us to:

Estimate usage numbers and patterns.
Store information about your preferences, allowing us to tailor our website to your personal interests.
Speed up your searches.
Recognize you when you return to our website.
You have the option to refuse cookies by activating the setting on your browser which allows you to decline the setting of cookies. However, selecting this setting may prevent you from accessing certain parts of the website or using some of our services. Unless you have modified your browser setting to refuse cookies, our system will issue cookies when you log onto our website.

Cookies in our emails can be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.

We also cooperate with business partners who use tracking technologies to deliver advertisements on our behalf across the Internet. These companies might collect information about your visits to the Tatari Puhastus website and your interaction with our advertising and other communications.

We may use this information separately or combine it with other information we have collected from you. This data may be used to enhance the Tatari Puhastus website, personalize your online experience, aid us in delivering information to you, determine the efficacy of our advertising, and for other internal business purposes.


8 Use of Your Personal Information
We collect information from our clients for various purposes, including to:
- Process transactions upon their request.
- Improve the Tatari Puhastus website, interaction experience, and quality of service.
- Dispatch communications about our products, services, and promotions.
- Prevent and detect fraud and abuse.
- Process information or claims in connection with incidents.
- Enable our service providers to perform certain activities on our behalf.
- Adhere to our legal obligations, policies, and procedures and for internal administrative and analytics purposes, including the use of tools like Google Analytics, Yandex Analytics, and Facebook Pixel to help us understand user behavior and optimize our services.
We would like to note that when using Google Analytics, Yandex Analytics, and Facebook Pixel, aggregated and anonymized data are used to analyze user behavior. You have the right to opt out of being tracked by these analytics platforms. More information on how to opt out can be found in our Cookie Policy.


9 Others with Whom We May Share Your Information
9.1 Service Providers
We might disclose information to external companies that assist us in providing the services we offer. For instance, we may work with an external company to:
- Provide carpet cleaning services;
- Conduct screenings against AML/CFT, PEP, and sanctions lists;
- Manage a client information database;
- Assist us in distributing emails;
- Support us with direct marketing and data collection;
- Offer data storage and analysis;
- Provide fraud prevention;
- Offer customer service via phone;
- Other services aimed at helping us maximize our business potential.
We require that these external companies agree to maintain the confidentiality of all information we share with them, to process the data in compliance with GDPR, and to utilize the information only to fulfill their obligations in the agreements.
9.2 Analytics and Advertising Services
We use third-party analytics services like Google Analytics, Yandex Analytics, and Facebook Pixel to help us analyze how users use the Tatari Puhastus website. These services use cookies and other technologies to collect information about your use of our website, which they may track over time and across different websites. Please refer to our Cookie Policy for more information and details on how to opt-out.


10 Links to Other Sites
While visiting the Tatari Puhastus website, you may link to sites operated by our business partners or other third parties. This does not mean that we endorse these sites. We do not make any representations or warranties about any website you may access through the Tatari Puhastus website. They are independent of us, and we have no control over, or responsibility for, their information or activities.

In addition, our privacy practices may differ from those of these other sites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the Privacy Policy of Tatari Puhastus. Please make sure you understand the other site’s privacy policy before providing personal information.

11 User Content
Tatari Puhastus doesn’t claim any ownership in any content that you upload on the website, through an application, blog, or via any form of social media channel (“User Content”). After posting User Content, you retain the ownership right to all content, but you hereby grant to Tatari Puhastus an irrevocable, fully-paid, worldwide, non-exclusive limited license to modify, publicly perform, display, reproduce, distribute, transmit, and copy the User Content on the Tatari Puhastus website, mobile website, email, and all applicable social channels, including but not limited to LinkedIn, Facebook, Twitter, Telegram, and Instagram.

Accordingly, you represent and warrant that you own all rights to the User Content that you upload to the website, and it doesn’t infringe on any other intellectual property rights, privacy rights, or publicity rights.

Tatari Puhastus reserves the right to remove any User Content from the website for any reason without prior notice.

12 Security
Google, Cloudflare, ZenBooker, Zoho, Netlify, Ecwid, DigitalOcean, Stripe;

The above services we use to take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information Tatari Puhastus collects. In addition, it is our policy to never send your banking card information via e-mail. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting banking card information.

We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts or translates your order information into highly indecipherable code, which is processed immediately. The page address (URL) must always be “HTTPS”, meaning you are in a secure area. Also, a key or a closed lock will appear in the page address (URL) field to notify you of this.

Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use every reasonable means to ensure the security of the information you transmit to us, we cannot guarantee that such information will not be intercepted by third parties. We will, however, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law.

13 “Spoofing” and “Phishing”
A common Internet scam is known as “spoofing” or “phishing”. This occurs when you receive an e-mail from what appears to be a legitimate source requesting personal information from you. Please be aware that Tatari Puhastus will NEVER send you an e-mail message requesting you to verify your banking card, bank information, or any other personal information. If you ever receive any message that appears to be from Tatari Puhastus requesting such information from you, DO NOT respond to it, and DO NOT click on any links appearing in the message. Instead, please forward the message to us at tataripuhastus(at)gmail.com as we will investigate all instances of possible Internet fraud.

14 Children’s Privacy
If you are under 18, we require that you inform a parent or guardian about our Privacy Policy and the Terms of Service as well as require their consent to the Privacy Policy and the Terms of Service before registering with Tatari Puhastus, subscribing, or placing an order with Tatari Puhastus.

15 Your Consent
You acknowledge that this Privacy Policy is part of the Terms of Service and you agree that using the Tatari Puhastus website signifies your assent to the Tatari Puhastus Privacy Policy and related terms of use provided above, and is subject to all applicable laws and is undertaken at your own risk.

CarpetPro OÜ reserves the right to change this Privacy Policy at any time, without advance notice. If we decide to change our Privacy Policy, we will post those changes on this page so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.

16 Contact Us
Contact us if you have any questions.