Professional sofa cleaning

Question 1

Question:

How quickly will the master arrive? I need it very urgently!

Answer

The master arrives on the day you have appointed and at a time convenient for you. You can choose a suitable date and time in our ordering system on the website. It is better to place an order at least a day in advance, but you can always contact us and we will try to do everything for the master to come to you as soon as possible.

Question 2

Question:

How long will the master dry clean? I need to plan the time.

Answer

The duration of dry-cleaning work depends on the amount of furniture, the material of the upholstery and the degree of its contamination. In our ordering system, you can calculate the approximate time, but of course it always depends on the degree of contamination of the product.

Question 3

Question:

Do you work on weekends?

Answer

Yes, we work on weekends. In our ordering system, you can schedule a convenient time for you. You can also write to us in social networks or call 5840 8686

Question 4

Question:

We have a small child in our family, how safe is dry cleaning at home?

Answer

Dry cleaning at home is completely safe for children, adults and pets! We only use certified detergents, CHEMSPEC and stain removers designed for dry cleaning indoor sofas.

Question 5

Question:

When can I use the sofa?

Answer

After dry cleaning, the sofa and upholstered furniture remain damp for about 8 hours. Drying time depends on the degree of humidity in the room. If the room is cool, it may be over 8 hours.

Question 6

Question:

Do you clean sofas with any upholstery?

Answer

We work with any upholstery material, with the exception of some upholstery with a pile of natural fabrics, which are contraindicated in wet dry cleaning.

Question 7

Question:

Do you guarantee that stains are completely removed from the sofa?

Answer

Yes, we give a 100% guarantee, provided that the stains on your sofa are fresh, you know the nature of their occurrence, you have not rubbed them over and have not cleaned the sofa yourself with household detergents such as Vanish. Before starting work, the master must inspect the sofa and the dirt on it. If some stains cannot be removed or water cleaning is simply contraindicated for your sofa, the master will definitely warn you about this.

Question 8

Question:

What if not all stains are gone and the result is not satisfactory?

Answer

If, after drying the upholstery of the sofa, you find stains that the master did not warn you about the impossibility of removing them, just contact us! We will return and re-dry clean for free. And if the stain still remains, we will refund your money.

Question 9

Question:

Can you clean the sofa if I've tried to wash the stains myself?

Answer

We can, but without the guarantee of complete removal of stains. Often, independent attempts to wash stains with household detergents lead to deterioration and discoloration of the upholstery fabric. As a result, the sofa will be clean after work, but noticeable white areas may remain on it in the places of grout.

Question 10

Question:

How often should the sofa be cleaned?

Answer

To maintain the cleanliness and attractive appearance of upholstered furniture, we recommend dry cleaning at least 3-4 times a year.